[et_pb_section fb_built=”1″ _builder_version=”4.16″ custom_padding=”40px|||||” global_colors_info=”{}”][et_pb_row column_structure=”1_3,2_3″ _builder_version=”4.16″ custom_padding=”7px|||||” global_colors_info=”{}”][et_pb_column type=”1_3″ _builder_version=”4.16″ global_colors_info=”{}”][et_pb_text _builder_version=”4.16″ global_colors_info=”{}”]<\/p>\n
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<\/p>\n
Maxar Technologies acquired MDA, SSL, DigitalGlobe, and Radiant Solutions. As a result, they needed to find a way to share information across all four enterprises.\u00a0A Maxar Capabilities Catalog was created, but it failed to gain audience adoption.\u00a0The need for UX\/UI and content strategy was clear.<\/p>\n
Maxar recruited me to design a digital collaboration solution that identifies and leverages products,\u00a0capabilities, and services. The catalog would be available internally for all Maxar Enterprises to find inroads\u00a0to collaboration.<\/p>\n
[\/et_pb_text][\/et_pb_column][et_pb_column type=”3_5″ _builder_version=”4.16″ global_colors_info=”{}”][et_pb_image src=”https:\/\/nishiab.com\/wp-content\/uploads\/2020\/06\/mda_to_maxar-660×330-1.jpg” title_text=”mda_to_maxar-660×330″ _builder_version=”4.16″ global_colors_info=”{}”][\/et_pb_image][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=”2_5,3_5″ _builder_version=”4.16″ custom_margin=”20px|auto|40px|auto|false|false” custom_padding=”2px|0px|0|0px|false|false” box_shadow_style=”preset4″ box_shadow_horizontal=”-700px” box_shadow_vertical=”0px” box_shadow_color=”#ffffff” global_colors_info=”{}”][et_pb_column type=”2_5″ _builder_version=”4.16″ background_color=”#ffffff” custom_padding=”|||” custom_padding_tablet=”30px|40px|30px|40px|true|true” custom_padding_phone=”” custom_padding_last_edited=”on|tablet” global_colors_info=”{}” custom_padding__hover=”|||”][et_pb_blurb title=”Is user-friendly” use_icon=”on” font_icon=”K||divi||400″ icon_color=”#0ccead” icon_placement=”left” content_max_width=”1100px” _builder_version=”4.16″ header_font=”Muli|800||on|||||” header_font_size=”13px” header_line_height=”2.5em” custom_margin=”||13px|||” custom_padding=”0px|||||” locked=”off” global_colors_info=”{}”][\/et_pb_blurb][et_pb_blurb title=”Easy adoption into daily work process” use_icon=”on” font_icon=”K||divi||400″ icon_color=”#0ccead” icon_placement=”left” content_max_width=”1100px” _builder_version=”4.16″ header_font=”Muli|800||on|||||” header_font_size=”13px” header_line_height=”2.5em” custom_margin=”||12px|||” locked=”off” global_colors_info=”{}”][\/et_pb_blurb][et_pb_blurb title=”Has automatic authentication” use_icon=”on” font_icon=”K||divi||400″ icon_color=”#0ccead” icon_placement=”left” content_max_width=”1100px” _builder_version=”4.16″ header_font=”Muli|800||on|||||” header_font_size=”13px” header_line_height=”2.5em” custom_margin=”||14px|||” locked=”off” global_colors_info=”{}”][\/et_pb_blurb][et_pb_blurb title=”Meets security requirements” use_icon=”on” font_icon=”K||divi||400″ icon_color=”#0ccead” icon_placement=”left” content_max_width=”1100px” _builder_version=”4.16″ header_font=”Muli|800||on|||||” header_font_size=”13px” header_line_height=”2.5em” custom_margin=”||11px|||” locked=”off” global_colors_info=”{}”][\/et_pb_blurb][et_pb_blurb title=”Has analytics with measurable KPIs” use_icon=”on” font_icon=”K||divi||400″ icon_color=”#0ccead” icon_placement=”left” content_max_width=”1100px” _builder_version=”4.16″ header_font=”Muli|800||on|||||” header_font_size=”13px” header_line_height=”2.5em” custom_margin=”||” locked=”off” global_colors_info=”{}”][\/et_pb_blurb][\/et_pb_column][et_pb_column type=”3_5″ _builder_version=”4.16″ custom_padding=”|||” global_colors_info=”{}” custom_padding__hover=”|||”][et_pb_image src=”https:\/\/nishiab.com\/wp-content\/uploads\/2020\/06\/Maxar-O365-home1.jpg” alt=”Nishia B Portfolio – Maxar MCC” title_text=”Maxar-O365-home1″ _builder_version=”4.16″ global_colors_info=”{}”][\/et_pb_image][\/et_pb_column][\/et_pb_row][et_pb_row _builder_version=”4.16″ custom_padding=”6px|||||” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.16″ global_colors_info=”{}”][et_pb_text _builder_version=”4.16″ custom_margin=”||20px||false|false” global_colors_info=”{}”]<\/p>\n
The catalog needed to be an easy to use collaboration tool with a high rate of adoption, provide analytics, and meet security needs.<\/p>\n
After reading the defined requirements for the project, I knew that I needed to ensure the principles of\u00a0Interface Design were applied throughout the recreation of the catalog, including consistency, universal usability, informative feedback, prevent errors, permit easy reversal of actions, keep users in control, and reduce short-term memory load.<\/p>\n
[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ fullwidth=”on” _builder_version=”4.16″ global_colors_info=”{}”][et_pb_fullwidth_header title=”UX STRATEGY” _builder_version=”4.16″ background_color=”#000000″ custom_margin=”16px|||||” global_colors_info=”{}”][\/et_pb_fullwidth_header][\/et_pb_section][et_pb_section fb_built=”1″ _builder_version=”4.16″ global_colors_info=”{}”][et_pb_row column_structure=”1_3,1_3,1_3″ custom_padding_last_edited=”on|desktop” _builder_version=”4.16″ background_color=”#ffffff” custom_margin=”||25px||false|false” custom_padding=”40px|40px|0|0|false|false” custom_padding_tablet=”|||40px” custom_padding_phone=”” box_shadow_style=”preset4″ box_shadow_horizontal=”-700px” box_shadow_vertical=”0px” box_shadow_color=”#ffffff” global_colors_info=”{}”][et_pb_column type=”1_3″ _builder_version=”4.16″ custom_padding=”|||” global_colors_info=”{}” custom_padding__hover=”|||”][et_pb_text _builder_version=”4.16″ text_font=”Muli||||||||” text_font_size=”16px” text_line_height=”1.8em” header_font=”||||||||” header_2_font=”Muli|700|||||||” header_2_font_size=”36px” header_2_line_height=”1.4em” header_5_font=”||||||||” header_2_font_size_tablet=”24px” header_2_font_size_phone=”18px” header_2_font_size_last_edited=”on|phone” locked=”off” global_colors_info=”{}” text_font_size__hover=”14px” text_font_size__hover_enabled=”14px” text_letter_spacing__hover=”0px” text_letter_spacing__hover_enabled=”0px” text_line_height__hover=”1.7em” text_line_height__hover_enabled=”1.7em” text_text_shadow_style__hover=”none” text_text_shadow_style__hover_enabled=”none” text_text_shadow_color__hover=”rgba(0,0,0,0.4)” text_text_shadow_color__hover_enabled=”rgba(0,0,0,0.4)” link_font_size__hover=”14px” link_font_size__hover_enabled=”14px” link_letter_spacing__hover=”0px” link_letter_spacing__hover_enabled=”0px” link_line_height__hover=”1em” link_line_height__hover_enabled=”1em” link_text_shadow_style__hover=”none” link_text_shadow_style__hover_enabled=”none” link_text_shadow_color__hover=”rgba(0,0,0,0.4)” link_text_shadow_color__hover_enabled=”rgba(0,0,0,0.4)” ul_font_size__hover=”14px” ul_font_size__hover_enabled=”14px” ul_letter_spacing__hover=”0px” ul_letter_spacing__hover_enabled=”0px” ul_line_height__hover=”1em” ul_line_height__hover_enabled=”1em” ul_text_shadow_style__hover=”none” ul_text_shadow_style__hover_enabled=”none” ul_text_shadow_color__hover=”rgba(0,0,0,0.4)” ul_text_shadow_color__hover_enabled=”rgba(0,0,0,0.4)” ol_font_size__hover=”14px” ol_font_size__hover_enabled=”14px” ol_letter_spacing__hover=”0px” ol_letter_spacing__hover_enabled=”0px” ol_line_height__hover=”1em” ol_line_height__hover_enabled=”1em” ol_text_shadow_style__hover=”none” ol_text_shadow_style__hover_enabled=”none” ol_text_shadow_color__hover=”rgba(0,0,0,0.4)” ol_text_shadow_color__hover_enabled=”rgba(0,0,0,0.4)” quote_font_size__hover=”14px” quote_font_size__hover_enabled=”14px” quote_letter_spacing__hover=”0px” quote_letter_spacing__hover_enabled=”0px” quote_line_height__hover=”1em” quote_line_height__hover_enabled=”1em” quote_text_shadow_style__hover=”none” quote_text_shadow_style__hover_enabled=”none” quote_text_shadow_color__hover=”rgba(0,0,0,0.4)” quote_text_shadow_color__hover_enabled=”rgba(0,0,0,0.4)” text_orientation__hover=”left” text_orientation__hover_enabled=”left” background_layout__hover=”light” background_layout__hover_enabled=”light” header_3_font_size__hover=”22px” header_3_font_size__hover_enabled=”22px” header_3_letter_spacing__hover=”0px” header_3_letter_spacing__hover_enabled=”0px” header_3_line_height__hover=”1em” header_3_line_height__hover_enabled=”1em” header_3_text_shadow_style__hover=”none” header_3_text_shadow_style__hover_enabled=”none” header_3_text_shadow_color__hover=”rgba(0,0,0,0.4)” header_3_text_shadow_color__hover_enabled=”rgba(0,0,0,0.4)” header_6_font_size__hover=”14px” header_6_font_size__hover_enabled=”14px” header_6_letter_spacing__hover=”0px” header_6_letter_spacing__hover_enabled=”0px” header_6_line_height__hover=”1em” header_6_line_height__hover_enabled=”1em” header_6_text_shadow_style__hover=”none” header_6_text_shadow_style__hover_enabled=”none” header_6_text_shadow_color__hover=”rgba(0,0,0,0.4)” header_6_text_shadow_color__hover_enabled=”rgba(0,0,0,0.4)”]<\/p>\n
Ease-of-use: Ensuring the collaboration tool was easy-to-use required user-feedback so we didn’t fall into assumptions.<\/p>\n
Adoption as part of the work process was key, but finding the right tool can be a challenge. The learning curve must be low and experience with the tool must be high.<\/p>\n
Analytics is built into most tools, but security requirements eliminated any tool using 3rd party analytics.<\/p>\n
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1. Weekly Stakeholder meeting to ensure goals and concepts stayed on track.<\/p>\n
2. Weekly User test of iterations. We used the feedback to drive design.<\/p>\n
3. Surveys! We surveyed users on the original catalog to understand what worked and what didn’t. Then we continued to survey prototypes every 6-8 weeks.<\/p>\n
5. Lots of tool analysis to ensure security requirements, analytic reports, and KPIs met standards.<\/p>\n
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User feedback led us to a tool all four enterprises were familiar with: Office 365 (Cloud + SharePoint).<\/p>\n
User feedback:
1. Content was easy to navigate and find
2. Content was unique to each section
3. Users liked not having too many clicks to find what they were looking for.<\/p>\n
[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ _builder_version=”4.16″ min_height=”115px” custom_padding=”||0px|||” global_colors_info=”{}”][et_pb_row _builder_version=”4.16″ global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.16″ global_colors_info=”{}”][et_pb_text _builder_version=”4.16″ custom_margin=”0px||0px||false|false” global_colors_info=”{}”]<\/p>\n
[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ _builder_version=”4.16″ custom_padding=”0px||2px|||” global_colors_info=”{}”][et_pb_row _builder_version=”4.16″ custom_padding=”||5px|||” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.16″ global_colors_info=”{}”][et_pb_gallery gallery_ids=”26284,26285,26286,26287,26288,26289″ posts_number=”3″ show_title_and_caption=”off” _builder_version=”4.16″ background_color=”#FFFFFF” custom_margin=”||7px|||” border_color_all_image=”RGBA(0,0,0,0)” global_colors_info=”{}”][\/et_pb_gallery][et_pb_text _builder_version=”4.16″ custom_margin=”0px||0px||false|false” custom_padding=”32px|||||” global_colors_info=”{}”]<\/p>\n
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Curating content from the Maxar enterprises was a key ingredient in the adoption of the catalog. I worked closely with representatives within each enterprise to gather capabilities, products, and services. Next, we ensured the content was organized and easy to find. We couldn\u2019t decide if a \u201cSubject\u201d structure or an \u201cEnterprise > Subject\u201d structure was best. The end goal was to present Maxar as one organization, not four.<\/p>\n
We turned to our users for feedback. The overwhelming result was to adopt an \u201cEnterprise > Subject\u201d\u00a0structure. Although this structure maintains content by enterprise, it meets the “search expectations” users are used to, plus it didn’t require users to learn a new structure.<\/p>\n
[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ fullwidth=”on” _builder_version=”4.16″ background_color=”#0da0c5″ global_colors_info=”{}”][et_pb_fullwidth_header title=”Introducing the Maxar Cabailities Catalog (MCC)” _builder_version=”4.16″ background_color=”#0da0c5″ global_colors_info=”{}”][\/et_pb_fullwidth_header][\/et_pb_section][et_pb_section fb_built=”1″ _builder_version=”4.16″ global_colors_info=”{}”][et_pb_row column_structure=”1_3,2_3″ _builder_version=”4.16″ custom_padding=”7px|||||” global_colors_info=”{}”][et_pb_column type=”1_3″ _builder_version=”4.16″ global_colors_info=”{}”][et_pb_text _builder_version=”4.16″ global_colors_info=”{}”]<\/p>\n
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Dynamic elements became an important part of this catalog. The goal was to have the employees add and update the content. As a result, I built a system where all content had to be classified. These
classifications could be pulled into web parts to ensure content could not be orphaned. This allows the newest and most recently updated content to be promoted.<\/p>\n
I also included appropriate web parts in each section of the site to post content that was trending, most recently updated, of the same subject matter, and of the same enterprise. This enabled each page of the site to have unique elements that posted the most important content for that page.
Working within O365 is a shift from the paramid-style of navigation (parent > child, etc.). Web parts and\u00a0classifications enable simpler navigation but require more up-front analysis on how to define the
navigation. Luckily, this is one of my strongest skills.<\/p>\n
With the team, we refined the taxonomies for the\u00a0navigation to include the most powerful and necessary links in the left-hand navigation, then incorporated\u00a0a classification system to ensure the web parts pulled in the most appropriate content for each section and
page.<\/p>\n
[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ _builder_version=”4.16″ custom_padding=”9px||0px|||” global_colors_info=”{}”][et_pb_row _builder_version=”4.16″ global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.16″ global_colors_info=”{}”][et_pb_text _builder_version=”4.16″ global_colors_info=”{}”]<\/p>\n
[\/et_pb_text][et_pb_gallery gallery_ids=”26318,26316,26313,26307,26308,26309,26310,26311,26312,26314,26315,26317″ posts_number=”3″ show_title_and_caption=”off” _builder_version=”4.16″ global_colors_info=”{}”][\/et_pb_gallery][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=”1_3,2_3″ _builder_version=”4.16″ custom_padding=”7px|||||” global_colors_info=”{}”][et_pb_column type=”1_3″ _builder_version=”4.16″ global_colors_info=”{}”][et_pb_text _builder_version=”4.16″ global_colors_info=”{}”]<\/p>\n
[\/et_pb_text][\/et_pb_column][et_pb_column type=”2_3″ _builder_version=”4.16″ global_colors_info=”{}”][et_pb_text _builder_version=”4.16″ custom_margin=”-5px||||false|false” custom_padding=”||1px|||” global_colors_info=”{}”]<\/p>\n
Here are some UX tools used in the project: goals and personas!<\/p>\n
[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ _builder_version=”4.16″ custom_padding=”9px|||||” global_colors_info=”{}”][et_pb_row _builder_version=”4.16″ background_color=”RGBA(0,0,0,0)” custom_margin=”-21px|auto||auto||” custom_padding=”11px|||||” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.16″ global_colors_info=”{}”][et_pb_gallery gallery_ids=”26625,26590,26592,26587,26588,26589,26634,26635″ posts_number=”3″ show_title_and_caption=”off” _builder_version=”4.16″ background_color=”#FFFFFF” global_colors_info=”{}”][\/et_pb_gallery][\/et_pb_column][\/et_pb_row][\/et_pb_section]<\/p>\n","protected":false},"excerpt":{"rendered":"
Project: Maxar UXRecruited to design a collaboration solution that\u00a0leverages products, capabilities, and services. We\u00a0created a Dynamic Collaboration Catalog.UX & Content Management Strategy Maxar Technologies acquired MDA, SSL, DigitalGlobe, and Radiant Solutions. As a result, they needed to find a way to share information across all four enterprises.\u00a0A Maxar Capabilities Catalog was created, but it […]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":3,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_et_pb_use_builder":"on","_et_pb_old_content":"","_et_gb_content_width":"","footnotes":""},"class_list":["post-26261","page","type-page","status-publish","hentry"],"jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/nishiab.com\/index.php\/wp-json\/wp\/v2\/pages\/26261","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/nishiab.com\/index.php\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/nishiab.com\/index.php\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/nishiab.com\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/nishiab.com\/index.php\/wp-json\/wp\/v2\/comments?post=26261"}],"version-history":[{"count":67,"href":"https:\/\/nishiab.com\/index.php\/wp-json\/wp\/v2\/pages\/26261\/revisions"}],"predecessor-version":[{"id":26875,"href":"https:\/\/nishiab.com\/index.php\/wp-json\/wp\/v2\/pages\/26261\/revisions\/26875"}],"wp:attachment":[{"href":"https:\/\/nishiab.com\/index.php\/wp-json\/wp\/v2\/media?parent=26261"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}